Privacy Policy

Effective Date: 11/15/25

Spice Route Melange (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website spicerouteus.com, or interact with us via mobile devices, messaging, and digital platforms. By accessing our site or submitting your information, you agree to the terms of this policy.

Information We Collect

Personal Data

We may collect personal data such as your name, phone number, email address, billing/shipping address, and other identifying information when you voluntarily submit it through forms, reservations, or purchases.

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Financial Data

If you make a purchase, we may collect limited payment information. All financial transactions are securely processed through [Insert your provider, e.g. Stripe/Square]. We do not store your full payment data on our servers.

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Derivative Data

We may collect technical data such as IP address, browser type, device info, and pages accessed on our site.

How We Use Your Information

We may use the information we collect to:

Process orders and payments

Confirm reservations or pickup orders

Send SMS confirmations, alerts, and marketing (with your consent)

Personalize your experience

Improve our website, services, and marketing

Comply with legal obligations

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SMS Communications

By providing your mobile number, you consent to receive recurring automated text messages from Spice Route Melange, including reservation confirmations, order updates, special offers, and marketing messages. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. You may reply STOP at any time to opt out or HELP for assistance.

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How We Collect Consent

We collect SMS consent through our online forms and checkout pages where customers manually enter their phone number and check a box agreeing to receive text messages. Consent is always optional and clearly disclosed.

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Data Sharing and Protection
Third-Party Service Providers

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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Mobile Information

All mobile information (including phone numbers) will not be shared with third parties or affiliates for marketing or promotional purposes. This includes opt-in data and consent; such information will not be shared or sold.

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Legal Obligations

We may share your data to comply with applicable laws or respond to legal process.

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Business Transfers

In the event of a merger or acquisition, your information may be transferred as part of business assets.

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Security of Your Information

We implement industry-standard security to protect your personal data. However, no digital transmission or storage can be guaranteed 100% secure. You use our services at your own risk.

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Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 13. If we learn that we have collected such data, we will delete it promptly.

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Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted here with an updated date. Continued use of our services after changes constitutes your agreement to the revised policy.

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Contact Us

If you have any questions about this Privacy Policy or your personal data, you may contact us at:
📧 info@spicerouteus.com